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Return Policy

Return Policy

All merchandise must be returned within 15 days of purchase with original receipt. Items must be returned in their original condition, unworn and have the original tags attached. We endeavor to protect your personal information and provide you with a secure online shopping experience.

All sale items are final sale; however, sale items may be exchanged for a different size if it is available.

How to make a return:

  • 1) In-Store
    You may return merchandise to any of our store locations.
  • 2) UPS*
    You may call UPS at 1-800-823-7459 to schedule a pick-up or visit one of their locations.
  • 3) Shipping Method of Your Choice*
    You may send items back via the shipping method of your choice.
    • Please mail all returns to:
      Giblees Returns
      85 Andover St,
      Danvers,
      MA 01923, USA

      “When mailing returns, original receipt must be included with merchandise, along with your name, phone number, order number and an email address”. Shipping charges are not refundable. “ Any disputes arising out of use of this website will be governed by the laws of the Commonwealth of Massachusetts

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